EDGECRAFT ONLINE STORE TERMS AND CONDITIONS
dated 09.08.2025
This document sets out the rules for using the EDGECRAFT.PL online store, operating at www.edgecraft.pl, managed by Grzegorz Andrejczyn, running as a sole proprietorship.
§ 1
General Information
The EDGECRAFT online store available at www.edgecraft.pl is managed by Grzegorz Andrejczyn, ul. Adama Bochenka 12a/102, 60-693 Kraków, Poland, VAT ID: 5020049584, email: grzegorz.andrejczyn@gmail.com.
The store sells mountaineering and climbing equipment via the Internet.
§ 2
Definitions
Client – a natural person, legal person, or organizational unit with legal capacity using the Store.
Consumer – a Client who is a natural person purchasing for purposes unrelated directly to their business or professional activity.
Account – a set of data assigned to a Client used for order fulfillment and data management.
Terms – this document.
§ 3
Terms of electronic services
This paragraph defines the rules for distance sales and electronic services provided by Edgecraft via the online store edgecraft.pl.
Electronic services offered:
Viewing product offers online
Purchasing products through a shopping cart
Registering a Client Account and adding products to the Cart
Newsletter subscription
Technical requirements:
Device with internet access
Updated version of popular browsers (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari) with enabled JavaScript and cookies
Minimum screen resolution: 1024 × 768 pixels
Cookies:
The store uses cookies to maintain user sessions and website analytics. Users can block or delete cookies anytime via browser settings. Details are available in the Cookie Policy at https://edgecraft.pl/polityka-cookies.
Contract conclusion and termination:
The contract is concluded by filling and confirming the appropriate form (registration, order, review, newsletter) on the website.
The contract is indefinite and may be terminated by either party at any time without giving reasons, respecting the other's rights.
Account termination: by requesting account deletion.
Newsletter cancellation: by requesting removal of email from subscription.
Deletion is done without unnecessary delay after notification.
§ 4
Sales conditions
Prices
All product prices are in Polish Zloty (PLN) and include taxes (VAT, customs).
Prices exclude delivery costs, which are added during order processing.
Prices may vary depending on product variants (size, color, etc.) and are visible when adding to the cart.
Orders
Orders are placed online via the shopping cart.
By clicking “Place Order” you confirm awareness of payment obligation.
Order confirmation with product details and total price including taxes and delivery is sent via email.
Client Account
Orders may be placed without registration or with a Client Account, which allows tracking shipments, viewing order history, and wishlists.
Registration is done by completing a form on the site; data can be changed or deleted anytime.
Invoices
Invoices are sent electronically to the email provided.
Paper invoices available upon request at info@edgecraft.pl.
Seller is not responsible for incorrect data provided by the Client.
Delivery
Estimated dispatch time: 1–2 business days after payment clearance.
Estimated delivery time: 1–2 business days depending on delivery method.
Delivery importance
If timely delivery is essential and Seller cannot meet the deadline, Seller may refuse the contract.
If delivery is late, Client can immediately terminate the contract and receive a full refund within 14 days.
§ 5
Payment methods
Available payments:
Traditional bank transfer: Grzegorz Andrejczyn, mBank, account no: 88 1140 2004 0000 3602 7401 0778
Quick online payment via: BLIK, Przelewy24, and PayPal
Payment deadlines:
Bank transfer: within 96 hours from order placement
Online transfer – up to 36 hours from placing the order.
Late payment may result in order cancellation.
§ 6
Delivery methods
Products are delivered via InPost Sp. z o.o. using Paczkomaty 24/7 or courier.
Paczkomaty allow pickup from electronic lockers after notification (email, SMS, app).
Pickup time: 2 days in locker; after which the parcel goes to InPost branch for 3 more days.
Maximum package size: 64 × 41 × 38 cm, max weight: 25 kg.
Delivery is available only within Poland to the address provided in the confirmed order.
§ 7
Right of withdrawal and complaints
Seller is responsible for product compliance for 2 years from delivery date, according to consumer rights law.
Complaints can be submitted by:
Mail or in person to Seller’s address
Email: info@edgecraft.pl
Returned products must meet hygiene standards.
If complaint is accepted, delivery costs will be reimbursed (excluding additional costs for non-standard delivery chosen by Client).
In case of non-compliance, Client may demand repair, replacement, price reduction, or contract withdrawal if defect is serious or repair/replacement is unsatisfactory.
§ 8
Personal data
Data controller: Grzegorz Andrejczyn.
Data processed only for order fulfillment and tax obligations.
Client has the right to access and correct data.
§ 9
Final provisions
Terms apply from the date published on the store’s website.
Seller reserves the right to change terms; orders placed before changes remain governed by previous terms.